Shipping & Delivery

1. How long does shipping take?
Our standard shipping time typically ranges between 7 to 18 business days, depending on your location. Please note that this is an estimate and actual delivery times may vary based on factors such as your country’s postal service, customs clearance, and other external influences.

2. Which shipping carriers do you use?
We partner with several reliable international carriers, including UPS, DPD, DHL, and FedEx. The choice of carrier depends on your destination country and our logistics setup to ensure the fastest and most secure delivery for your order.

3. Does shipping time vary by country?
Yes, shipping times can vary based on your country’s location and infrastructure. For example, shipping to more remote areas or countries with stricter customs regulations may take slightly longer. On the other hand, deliveries within major cities or regions with efficient postal systems may arrive sooner.

4. Can I track my order?
Absolutely! Once your order is dispatched, we will send you an email with your tracking information. This allows you to follow the progress of your package through the chosen carrier’s website, from the moment it leaves our warehouse until it reaches your doorstep.

5. What should I do if I don't receive my package within the estimated timeframe?
If your order hasn’t arrived within the 7 to 18 business day window, we recommend first checking the tracking information provided to see if there are any updates. In case of a significant delay, please contact us at support@sneakpredator.com, and we’ll help investigate the status of your shipment.

6. Do you offer expedited shipping?
At this time, we primarily offer standard shipping due to the high volume of orders we are processing. Expedited shipping options may become available in the future. If you have specific shipping requirements, feel free to reach out to us at support@sneakpredator.com before placing your order.

7. Do you ship internationally?
Yes, we ship to most countries around the world! Whether you are in Europe, Asia, the Americas, or beyond, we ensure that your order will be shipped from the most appropriate warehouse, either in Europe or Asia, to optimize delivery speed and minimize costs.

8. Are there any shipping fees?
Shipping fees vary depending on your location and the total value of your order. You’ll be able to see any applicable shipping fees during the checkout process before finalizing your purchase.

9. Can customs or local postal services delay my package?
Yes, customs inspections or local postal services may occasionally delay the delivery of your package. While we work hard to ensure smooth and timely deliveries, external factors such as customs clearance can add extra days to the shipping process.

10. How can I ensure my package arrives safely?
We take great care in packaging your order securely. Additionally, by partnering with reputable carriers like UPS, DPD, DHL, and FedEx, we ensure that your package is handled professionally and safely throughout the shipping journey.

11. Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us immediately at support@sneakpredator.com. If the order has not yet been shipped, we will do our best to make the necessary changes. However, once the order is dispatched, we may not be able to modify the address.

12. Do you ship to PO Boxes or APO/FPO addresses?
Currently, we are unable to ship to PO Boxes or APO/FPO addresses. Please provide a physical address during checkout to ensure successful delivery.

If you have any additional questions regarding shipping, feel free to contact us at support@sneakpredator.com. We’re here to assist you with any concerns or inquiries!