Delivery Process

1. When will my order be shipped?
We strive to process and ship all orders within 24 hours of purchase. However, this may vary slightly during weekends or public holidays.

2. Where do you ship from?
Depending on your location, your order will either be shipped from our European or Asian warehouses. This ensures faster delivery times and minimizes shipping costs.

3. What are the delivery times?
Due to a high volume of orders, current delivery times range from 7 to 18 business days. Please note that shipping times can vary based on your country of residence and local postal services.

4. Can there be delays?
While we work hard to ensure timely deliveries, customs clearance can occasionally cause delays beyond our control. In such cases, the shipping duration may be extended slightly. We kindly ask for your patience and understanding.

5. Will I receive tracking information?
Yes! Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your package every step of the way.

6. How do I check the status of my delivery?
To check your order status, simply use the tracking number provided in the dispatch email. Alternatively, you can contact us at support@sneakpredator.com, and we’ll be happy to assist you.

7. Do you ship to all countries?
We ship to most countries worldwide. If you are unsure whether we ship to your location, please contact us at support@sneakpredator.com before placing your order.

8. What happens if my package is lost or delayed?
In the rare event that your package is lost or significantly delayed, please contact us at support@sneakpredator.com. We will work with our shipping partners to resolve the issue as quickly as possible.

9. Are there additional customs or import fees?
Some countries may impose customs fees, taxes, or duties. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.

10. Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us immediately at support@sneakpredator.com. We will do our best to accommodate your request if the order has not yet been dispatched.

For any additional questions or concerns, feel free to reach out to us at support@sneakpredator.com. We’re here to help!